ShippingEasy

Oct. 14, 2020

The address field is shorter than the program tells you is required thus cutting off part of the address causing undeliverable packages. On the label we use we have found out the character limit is 30 for the address field yet the program tells you less than 34 characters, causing the last 3 characters which is typically an apartment number to be cut off. Customer service says well just make sure the apartment is on the 2nd line. Sure if you are processing a few shipments, but when you process hundreds like we do that is not practical. Very disappointed company will not fix there own programming mistakes. We are now evaluating other programs since they will not fix their own software.

Oct. 9, 2020

I have two shops Etsy and Shopify. I tried about 5 different aps, This one is a clear winner. Utilizing its packing rules, im able to pack even faster because i tough it what qty and combination of items goes into what box. Also they alow you to make your own custom packing slip which unifies all my brand's packing slips!

Sept. 1, 2020

Yes yes yes yes yes yes! PERFECT. Not even joking. Thank you for this app! So happy. Software is easy to use and I couldn't be more happy.

Aug. 7, 2020

Very unprofessional and almost no customer service. They offer UPS one balance service and it is not working properly, I was trying to contact them, call, send emails. No response. Then today I got a problem with USPS shipping too. This is just a disaster. Today without any warnings or emails especially calls - they suspend account. Unbelievable, what is going on with this app? They don't have enough people to contact customers or just simply don't care

July 10, 2020

Great application! Not only does it work perfectly with our stores, but the service is great and they always answer any questions I have and support! Shout out to Melody H. for the super quick response and amazing customer service:)

June 24, 2020

Shipping easy is exactly what it says. Shipping and Easy to use. Customer service is very responsive I have never had to wait to get help with any questions I've had. Rewa helped me solve an issue I was having in like 2 minutes.

June 16, 2020

Lovely app. It really helped with a lot of issues we had with previous shipping apps. This one seemed to solve all of our issues and their customer service is great!

June 12, 2020

Shipping Easy has saved me HOURS...MANY HOURS!!! It was a God-send. We'd released a new book and the response was incredible. The first few days of printing labels through Shopify took hours. Once I found shipping easy and could do things like batch like orders...what had taken me 12+ hours took me merely minutes. Seriously. AMAZING. And the support team has been INCREDIBLE. Always. I have never gotten someone who wasn't beyond helpful.

June 1, 2020

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

May 29, 2020

the support staff is the differentiating factor with Shipping Easy. Shipping Easy's support is phenomenal. They respond quickly and with helpful answers, and support issues are resolved very fast. It's a huge difference between them and other competitors.

May 26, 2020

Orders are not converting over. Holding for hours, goes to voicemail . Then no response on chat - not trustworthy

May 22, 2020

Shipping easy is fantastic. Easy shopify integration + easy to use interface. Support is there for us when needed. Price point is more than fair.

May 15, 2020

best shipping software, easy to use, same as shipstation. been using it for years. love the support.

May 8, 2020

Very easy! Best support ever! Blew Ship Station out of the Water. No we will call you back later BS. Live chat!

May 29, 2020

WARNING: Out of date - DOES NOT SUPPORT CURRENT FULFILLMENT API'S! Pro: Great support. They know enough on the basic end to be helpful, and escalate when appropriate. Relatively easy interface. Con. MAJOR: Hasn't been updated to support Shopify's new Edit Order function, (and the new fufilllment API's) https://shopify.dev/changelog/edit-orders-with-our-new-order-editing-apis https://www.shopify.com/partners/blog/shopify-order-editing This needs to be fixed - it's been 9 months since these tools for Fulfillment apps were released by Shopify, and ShippingEasy isn't supporting them yet. Overall the app is good. But this emerging issue is kind of a deal breaker. We have a major issue where we cannot use the Shopify standard Edit Order feature because Shipping Easy doesn't pick up up on the changes that it makes the to order. Our shippers and pickers get confused and the order processors instructions aren't passed along.

May 5, 2020

Great shipping app. Customer service is fantastic and so far the platform is working out. We print packing slips, scan the bar code, and print labels. I would recommend this software to anybody who would like to streamline their shipping.

April 30, 2020

I rarely leave reviews by the way... So, about ShippingEasy, great app, I'm impressed by how helpful their staff members are, Sarah and Brad have been very patient. This app is a time saver, I love the fact you can print the SKUs on the bottom of the label, that helps a lot for picking during shipment. Great features, robust stability. A+ for my experience.

April 29, 2020

Matthew Fox helped me out with my store recently. Couldn't ask for a better platform. Super easy to use, and the customer service is unmatched! -Jasmin

April 29, 2020

We're glad we went with ShippingEasy for our shipping needs. The integration with Shopify works very well, with tracking codes and order statuses being seemlessly updated between the two. The only gripe I have is that it's annoying to have to always "refill" the account balance. Maybe in the future they can add settings to allow auto-deduction from a credit card so we don't get always get nagged to manually add new balance for shipping costs. Their support staff is always extremely helpful, and quick to respond. Highly recommend this app.

April 29, 2020

Helps our store keep up with the high demand we have for orders, lets our remote employees keep involved with the shipping process, easing up the pressure on HQ, and their chat is always able and ready to help with any issues or questions we have!