Shippit | Shipping & Delivery
Shopify Shipping Australia | Multiple delivery options
Rating
3.4
feedback
125
chart
#1,899
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
40%
-
More than a year
53%
Reviews Summary
The reviews for the Shippit app are quite mixed, with both positive and negative feedback from users. Positive aspects include easy integration with Shopify, competitive rates, and good customer support. Users appreciate the intuitive interface and the efficiency of managing shipments. However, negative themes include issues with customer service, delays in package pickups, lack of compatibility with certain carriers like Australia Post, and problems with refunds and insurance claims. Some users also mentioned difficulties in getting immediate assistance and technical issues with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2025
App is misleading. No free plan available. 30 day free trial. Should state "Free Trial Available" like every other app is required to do. Waiting until after installation, creation of account and collection of personal and store info to give notice that it is simply a 30 day trial is dishonest business.
Nov. 28, 2024
Their carrier disappeared after 5 days of waiting and they charged me a $0.55 for a service fee. Nobody responded as well when I approached their support. Use them at your own risk!
April 28, 2024
Not Compatible with Australia Post unless you have an account with credit for Australia Post. Makes a lot of extra work Not Recommended. Very disappointed business owner
Jan. 12, 2024
So far so good. but apparently Lite is a trial but not a free plan. "Your Lite plan trial period ends in 30 days."
Dec. 11, 2023
- doesn't show up for pickups - support does not reply nor do the account managers - promised $300 compensation per missing item but won’t compensate - promised to refund $500 membership 4 weeks ago and still have not received the refund - employee asked me to fight him in person
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