Vivid Aquariums review for Shippo ‑ Simplified Shipping
Nov. 27, 2023
Having a lot of problems with your software. It keeps trying to print labels for overnight shipping a day late. We pic the 27th so ship out priority overnight and the label prints out the 29th for delivery. Seems to happen right at 4pm local time here all of a sudden instead of next day arrival the labels print out for the day after they are supposed to arrive when using priority overnight via FedEx. This is causing us a have to hand print labels right at the end of the day when we are in a hurry. Please address this problem ASAP or we will have to find a different shipping app.
Hi there, Thank you for sharing your feedback with Shippo and we're sorry to see the issues you are encountering with FedEx Priority Overnight labels. I see that Evie has reached out to you regarding label creation cutoff times for FedEx Priority Overnight labels. I sincerely apologize for the inconvenience that this has caused! We appreciate your feedback. Please let us know if we can assist with anything else. Thank you, Shippo Support
