Wargame Portal review for Shippo ‑ Simplified Shipping
Feb. 6, 2024
Realized that Shippo was no cheaper than my Shopify Plan and discontinued usage. I thought I had downgraded my plan but then I was charged nearly 400 dollars for their "premium plan," which is literally the same cost as shipping via Shopify shipping. I've asked for a refund because I never once used the service, but have been ignored for 3 days now.
Developer Reply
Hello, Thank you for your review. We received your message and a member of our support team responded on Tuesday, 2/6/2024, confirming that a refund has been issued for the Pro Plan yearly subscription fee. If you have any questions or need further support, please reach out to us at [email protected]. We'd be happy to assist! Thank you, Shippo Support
Developer
Shopify App Store