Pedal Logic review for Shippo ‑ Simplified Shipping

June 7, 2017

A shipping program needs to do two things: 1. Print shipping labels. Shippo does this well and their pre-printed return labels are especially useful. 2. Print packing lists. Shippo _claims_ to do this, but what they print is not an actual packing list. A true packing list shows the product and quantity ordered as well as the ship to address. Shippo adds item pricing and a total--so it's more akin to a receipt than a packaging list. That would be okay, BUT the receipt that Shippo prints is not even accurate if your customer uses a promo code. Shippo prints the FULL msrp every time, regardless of the actual price paid by the customer. This creates the very weird situation that you are sending customer receipts showing that they paid more than they actually paid. No potential issues there, of course! I spoke with Shippo about this and their response is that I am making a "feature request." Actually, I would just like Shippo to do what it claims to do. For a small company, they seem not to be particularly responsive...