Onekid review for Shippo ‑ Simplified Shipping

I’ve been struggling with the same shipping issue for over 4 months and Shippo has failed to resolve it. Despite shipping thousands of orders to Canada each quarter, I was told by support that I’m the only customer in the world with this problem — which is hard to believe. The last update I received from Scott in customer service was that it would ‘take time’ for technical to look into it, but since then my account has been completely ignored. No follow-up, no resolution, no accountability. This is unacceptable for a company that handles critical shipping operations. My business relies on reliable shipping software, and Shippo has shown neither reliability nor adequate customer support.