Mia Joy Studio review for Shippo ‑ Simplified Shipping

June 21, 2018

Such a disappointment. The App originally worked well. After about a year of using it I ran into some issues. I sent a very clear email to Shippo in regards to the issues I was having requesting help. I received and email back from them stating that they were working on fixing the issues. After about a month of waiting I contacted them again since the issues were still there. They again told me they were still working on the problems. Another month passed and still the app was not working properly and I was wasting a lot of time trying to work around the persistent problems. I contacted them again, this time via the phone. They assured me that they would fix the issues. Here we are, months later and still nothing. I am deleting this app and would never recommend it to anyone of my friends who sell on shopify. The consistent leading on, that you are working on fixing the issues is a complete lack of integrity. If you can't fix your problems, be honest about it and recommend another company/app that will work better for your customer.