Portal 108 review for Shippo ‑ Simplified Shipping

June 29, 2018

I downloaded this app - lured in by the 2 weeks free trial - just to see if it was what I was looking for. I realised pretty quickly that it wasn't so I un-installed it the same day. ****However - beware, if you don't downgrade your account to the free version via the actual account set up - they will send you a bill for $25.*** Simply uninstalling the app doesn't work as far as they are concerned. You have to log into the account that you set up and cancel your account. Well I couldn't find an option to cancel that account for the life of me. So I emailed them and told them to cancel it at their end, and to stop sending me emails, yet they persist! Ive never even used the service they offer, just downloaded it to check it out. You guys need to install a delete my account option on your "support" site. I will be forwarding my complaint to Shopify as well. If there was a no star review, I'd give you that!