Twitterpated review for Shippo ‑ Simplified Shipping
Aug. 8, 2021
The App has very nice interface and nice features, unfortunately I could not get it to work with my Australia Post eParcel account and the technical support left a lot to be desired. It's a shame because I really wanted this app to work. ************************* UPDATE ************************* No one by the name of Rodrigo reached out to me with any additional information. I used the same API Key and Secret to integrate my account via another App and it worked immediately, so clearly there is a problem with your app that should be looked at particularly after Matt confirmed that he was also not seeing any rates on my account.
Hi Ragheed, Thank you for taking the time to provide us with your feedback. We took a look into your support request and it looks like our team member reached out with troubleshooting steps and our Senior Support Lead, Rodrigo, has reached out once more with a set of additional instructions and screenshots to assist in clarifying what needs to happen for your eParcel and your MyPost rates to show when creating a label. Please reach out at anytime if we can be of further assistance.
