Nordic Ways review for Shippo ‑ Simplified Shipping
May 26, 2022
Rates "mysteriously" increase by $70-100 without explanation. Not well priced. I was planning on using it, but this seems sketch.
Hello, We're so sorry to hear you ran into trouble in Shippo with rates. Shippo's rates have remained the same, so I'm curious if anything was different about the shipments you were pulling rates for. Rates can vary based on many factors - dimensions, weight, shipping locations, extras you may add (like insurance and signature confirmation), etc. We would love a chance to talk to you about the rates you saw, and look at the different shipments. This would give us a better idea of what happened and how we can help you fix it. We would love for you to reach out to our Support Team so we can work with you on the problems you experienced, and hopefully win you back as a Shippo customer. You can reach our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing [email protected]. To access all of these options, just log in to your Shippo account and click on the "Help" button. Thank you, Shippo Support
