Shippo ‑ Simplified Shipping
Simplify shipping, save, and grow your business
Rating
4.0
feedback
552
chart
#259
All reviews
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Feb. 27, 2024
Easy to use, but limited in some options
Hello, Thank you for your review! We're glad you're enjoying Shippo and would love to hear how we can make this integration even better. Please reach out to us at [email protected] with any additional feedback. We're happy to help! Thank you, Shippo Support
Jan. 1, 2024
A very user-friendly app!
Hello, Thank you for your review! If you ever need support in the future, please reach out to us at [email protected]. We'd be happy to help! Thank you, Shippo Support
March 28, 2022
Our company CycloneInks.com uses Shippo exclusively for all of our shipping needs! Overall they are a great business partner! As with any partner or tool in your business, there is always room for improvement. That is the only reason we left only 4-Stars....They are not perfect, nor is any business, and there can be improvements that could make them even better!
July 13, 2021
This app is probably the best app you can find for free to help you do shipping labels. I only give it 4 stars because it has a small amount of bugs sometimes and there are some features that could be left do be desired. However, their customer support is great and the features of the app that you get for free are also great. They also have a nice free API.
July 7, 2021
I have done price comparison on another app and USPS for over 20 + shipments. Most of the time the price is the same. Wish there really was a discount.
July 6, 2021
When you manually enter the weight for an item when you create a label, it automatically corrects and defaults to the weight of your 'default' item. Which can be annoying! You have to refresh the page after you make the label, then edit the weight to the correct amount. Just something I've noticed that could definitely be helpful to fix!
July 6, 2021
I like this app, since Shopify charges higher rates for Canada Post shipments and it doesn't have a built in integration with 3rd party carriers (UPS, Fedex, DHL) Shippo saves your life! As well, their technical support team provides prompt service. However, they need to improve their shipping options. For example, we can't add Proof of Age or Do not Safe Drop options which Canada Post provides on their website. We wrote them couple of times about this, they said they would do their best but nothing has been done yet.
March 29, 2021
Great app! I used it to get started with shipping pretty easily. Lots of documentation around it. I recommend it.
Jan. 20, 2021
We've been using Shippo for years. Most of it works great, but when trying to process multiple orders at once we almost always have a few fail and it causes a lot more work for us. Also wish they had a white list or default shipping method by default as we end up sometimes selecting the wrong one and having to refund label (wait 30 mins) then make another using the correct method.
Nov. 12, 2020
EDITED : after a few months of use Shippo turns out to be an excellent and reliable solution, once it has been setup properly. There are still a few limitations in Europe : - You cannot schedule a pickup with DHL , will get an error - You cannot create return labels with DHL (won't work, whatever you try)
Hi there, Thank you for your honest feedback about Shippo! We appreciate this kind of feedback as it helps us improve our platform! We apologize for any confusion with customs forms for intra EU shipments. We definitely understand the need to opt-out of customs forms at times and we've recently added this feature to our system! If you have an intra EU shipment, you can no select the "Opt-out of customs" checkbox when creating your shipping label. This will allow you to generate the label with no customs form. Regarding pickup scheduling and return labels, we would love to assist you further with this! Please reach out to support via chat/phones beginning at 9 AM PST M-F, or by email from 6 AM - 6PM PST M-F. Thanks, Shippo Support
May 1, 2018
just intalled the Shippo app....very easy to use / navigate....the return shipping label option very helpful (automatically flips the address's!) and the rates that Shippo gets from the carriers are great!....and the support team is very repsonsive / helpful!.....great team all around!.....
April 9, 2018
When it works, it works GREAT. However, the lack of USPS Media Mail support is really a bummer. I don't care if it is discounted or not, that method should still be offered as we use it quite frequently to ship books. Secondly, there are some issues with Shopify and Shippo syncing IF a customer changes address information after placing an order. Shippo keeps the old info so you can incorrectly ship out packages. If you ship immediately this is not a problem. Otherwise, Shippo is absolutely fantastic.
Sept. 6, 2017
Great app and great shipping rates. Excellent customer service, fast replies!
April 13, 2017
Could. Not. Be. Easier! Plus, they save us a bit on the cost of USPS shipping at our shop https://www.BIYHomebrewSupply.com , which is awesome! Now, what could make it 5 stars? If the FedEx and UPS integrations got a tiered discount like the USPS integration does. That would be most helpful.
Feb. 8, 2017
I have been using this company since I launched my store; and have seen them go thru some serious changes. Some for the better, some for the worse. Shopify Advanced plan gives better rates and ALSO offers insurance now; so ifso facto its either or. If I am at home I use them to print orders as shopify's are very specific to the printer you set up. I am filing a USPS claim for the items I sent out and will give an update on their procedures
Nov. 19, 2016
My favorite shipping app so far! I'm new to shopify but shippo has been making the transition pretty easy. We started using it with our squarespace orders and kept it up when we came over to shopify. Very easy to set up UPS accounts and immediately works with our zebra label (unlike stamps.com or ups site!!!) My only complaint and reason for the 4 stars would be that you can't enter multiple packages for one order. I called and they did in fact confirm. So for retail orders it's fine but for our wholesale shipments, most are multiple boxes and we have to create the label on the UPS site which is more difficult to read and just doesn't look as nice as the shippo labels :( https://lovewilddesign.com/
Oct. 4, 2016
Amazingly quick and easy to setup and use. My only complaint is I can't add my logo to shipping labels. If that option were available this is a definite five star app. www.SendaPenguin.com
Sept. 20, 2016
Nice app that allows you to pay per shipment. This is ideal for business starting out that don't want to pay a monthly fee for a shipping app. http://www.buddhapants.com/