All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
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4 / 5 Share

Oct. 2, 2017

Great fast customer service and help.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2017

Great customer service and quick response time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2017

Love Shippo - great customer support and great rates!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2017

Excellent product. great support and it saves me a lot of time!

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 29, 2017

Just amazing support and easy to use multichannel solution with CN22 support etc. A must for any real company!

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 28, 2017

I love Shippo. It's made shipping much easier than any other system I've used and the postage pricing is much better than Shopify.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2017

I had a WONDERFUL experience when I asked for help from Shippo Support. Very quickly they identified my problem and showed me how to fix it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

I had an amazing experience with Shippo's customer service! They followed through fixing a software interfacing issue between themselves and a third party app called Webinterpert.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Easy to use, reliable and quick service.

Store

Nibmor

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Love this app -- super helpful for bulk shipping. Had a really great experience with customer service, too, when I experienced an issue with my billing. Very quick response and solution.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Shippo is amazing! Super easy to use, great deals on shipping, and when you have a problem, their customer support staff is fantastic to work with! Last week I put in a ticket, and their agent, Rebekah, was so nice, accommodating, and went above and beyond to get our app working as soon as possible. This app is the best!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Great app! Easy to do what I need, support is quick when I need it. Seems to be improving all the time

Using app

Over 3 years

Total reviews

9

Average rating

4.8

5 / 5 Share

Sept. 18, 2017

Shippo Customer service is AMAZING!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2017

Great job! Makes shipping real easy!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

The app is very easy to use and works great. The shipping rates are very good compared to others. Another big plus is the possibility to add multiple selling platforms.

Using app

Over 5 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 15, 2017

I love shippo and their fantastic customer service! I could not be happier. Their system is easy to use, efficient and affordable. An excellent choice for all your shipping needs!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

What a great app!!! Works perfectly and makes shipping a breeze. The support is second to none. Always fast to respond and very professional. Would recommend Shippo to anyone!!! Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

I've had to ask a few questions to their support team and I always get a fast and great response. Awesome customer service.

Using app

About 1 year

Total reviews

3

Average rating

4.7

1 / 5 Share

Sept. 7, 2017

We were happily using Shippi UNTIL... we ran into a problem. Then no customer service support only through email and they just blamed UPS for everything. As a customer, you get stuck in between the carrier who has not access to the app blaming Shoppi and Shippo who just keeps saying "Look at this error! This is the the carrier's fault!" After trying to resolve this for more than a week going back and forth back and forth back and forth between UPS and Shippo, we are giving us. Not sure what other apps are better but we are certainly not able to, even if we wanted to, use Shippo because they just failed to provide the customer service. We have disappointed customers and it is really affecting our business. We have no choice but to stop using the app .

Using app

Over 7 years

Total reviews

3

Average rating

3.7

4 / 5 Share

Sept. 6, 2017

Great app and great shipping rates. Excellent customer service, fast replies!

Using app

Almost 6 years

Total reviews

8

Average rating

4.9