ShippyPro ‑ Shipping made easy

We are happy with Shippy Pro! It does exactly what we need it to do, and save us a lot of time! Absolutely recommend it for anyone who wants to save time with creating shipments.

OK so, third update to the review...... The first review was 1 star as we had no technical support and arranged meetings with ShippyPro, which they failed to attend and have admitted this in emails. They only reached out to me once I'd posted a 1 star review! The second review was 4 stars for the reasons below..... After a bumpy start, the support has been very good and on point. I've not given it 5 stars as we use UPS, DPD & Royal Mail for shipping. UPS is great as we only have to input our account details and it automatically pulls over all the rates, which is great, works as advertised. DPD on the other hand, we have to input all the different rates for weights and zones for the whole world! This is going to take at least a few full days of data entry to accomplish and not a pleasant job. We haven't done this yet so, cannot use all the functions of the app. Will update when we've done so. Royal Mail does not work at all. Support have said that they are in negotiations with Royal Mail at the moment, but they really shouldn't advertise that the app uses them if it cannot. The UI is easy to navigate and reasonably intuitive to pick up. We only wanted an app like this to instantly provide customers with tracking numbers as soon as their order is fulfilled. This alone will save us between one and two hours a day! Will update once we've got all the feeds up and running used it for a couple of months..... Third review.... So, I ended up deciding to give ShippyPro a shot and went ahead and bought a monthly plan, wish I hadn't for the following reasons..... I needed to input all the DPD rates manually. This meant setting up around an extra 30 couriers, even though they were all DPD, one for every different rate. The problem is that to be able to add more than one courier you have to purchase their monthly or annual scheme. I went ahead and did this so I could enter all the extra DPD rates. I then fell ill and did not get to complete the task. I then went to enter all the details two weeks later and found I couldn't any more! Turns out you have to purchase your units (one unit is one shipping label etc) in advance, but if you don't use them that month you lose them, they do not carry over! This means any that you have purchased and not used, you lose. This model is totally flawed as you have to buy more than you think you might need depending on sales. You're always going to have surplus that you've paid for, but not used so, you're losing money every month. I complained about this and they said they would carry it over for one month for me, but were quite emphatic in saying this will never happen again. And still no Royal Mail even though they're still advertising as usable on their platform! I wonder how many others don't actually work either. I've now deleted the app and chalked up the lose of money up to experience. Sorry, but I cannot recommend this app at all.....

Esta aplicación nos facilita enormemente el trabajo de impresión de las etiquetas de los pedidos y el posterior seguimiento de los envíos. Además dispone de equipo de soporte muy rápido para la resolución de las dudas.

We use ShippyPro for shipping label creation in our Central Europe warehouse. There are not many options for shipping software that supports EU based businesses, so we were very happy when we found ShippyPro. ShippyPro is similar to apps like ShipStation, the difference being primarily a few less features and a more basic UI/UX. ShippyPro feels like a newer and smaller company, but their technical team is very fast to respond and always willing to help troubleshoot shipping or technical issues. Their tech support is based in Italy and speaks multiple languages (including English) so it is nice to have a team in the same time zone that speaks our languages. Their software works with all the major carriers and several of the more local, and smaller carriers; one of the main reasons we selected ShippyPro. Overall a solid piece of software that has all the primary shipping features a SMB will need. Motion RC Europe www.motionrc.eu

I wrote a very positive review about ShippyPro back in may 2019. Over the last few months things have changed quite a bit for the worse - so I wanted to update the review, partly for the benefit of other business owners, and also in the slight chance that somebody at ShippyPro is taking the time to read feedback. When it's working, the App has and does save an enormous amount of time in creating shipping labels. I'd say that it is the most beneficial app we use. About three or four months ago (perhaps a little more), ShippyPro stopped allowing customers to open a support chat directly on their platform. to put this in context, before this you could open a chat and ask questions when you had a problem - BUT - even before, the responsiveness of the support was not good. Often you'd open a chat, ask a question, and it would be minimum 30 mins before somebody answered you - sometimes hours. Now, you can't easily open a chat - they direct you to a BOT chat and help pages - eventually you get the opportunity to write a message with your problem - but you'll be lucky to get a reply the same day. If you are lucky enough to get a reply, you will have somebody answering your questions after a few hours - so trying to resolve business and time critical problems is incredibly difficult. To summarise - amazing App when working - customer support terrible. I never thought I'd get to this point - but I'm actually looking at alternatives now. FYI ShippyPro - yes customer support is THAT important. With good support your App would get the five stars it used to - with the current support, I'm afraid it's a generous two stars.

Time saver. The team is proactive and solves problems. The value of the service is really high. Thanks

Awesome Service, Awesome integration. Very happy with the customer support :) Looking forward to work with ShippyPro :)

Really impressive app, very thorough and great live support. Makes shipping a lot easier, would recommend.

Great app, great customer service. I never received such a service before. The app saves an incredible amount of time!Love it

Very good app and very friendly customer service, they can help you resolve any issue quickly and very proffessional

Great app and great support, it saves an incredible amount of time daily. The support was always super responsive to any requests I've had.

Great one-step solution for creating easy& fast shipping labels! Awesome support whenever in doubt or need! Had an issue on a weekend but the customer service has been spot on! If you use different market places, have more than 1 store & creating lots of shipping labels is becoming an issue then give a chance to ShippyPro! Lots of other web integrations are available like email invoice sending & a track & trace platform with the status of your orders right at hand. No worries if you encounter any issues, the customer service is ready to help in a few seconds. I do hope our feedback will help your decision-making process.

IMPOSSIBILE NON AVERLA . ho istallato da qualche settimana questa appllicazone , sono IPER -SODDISFATTO . Aldilà del fatto che si gratis , per me hanno colto a pieno le problematiche trattate spedizioni corrieri . una piattaforma che ti permette di fare tutto in pochi click . assistenza anche in ITALIANO e persoanle gentilissimo che RISPONDE SUBITO . che dire , BRAVI RAGAZZI . Continuate così ;)

To whom who might consider a one-stop solution for creating shipping labels: We've started using ShippyPro around 2 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions. ShippyPro is very flexible when it comes to fixes and personalizing their service for your company's needs. Till now the best feature they have is the bulk label creation. It doesn't matter if you have 1 order or 150 orders, you are able to create labels for all of them at the same time without any worries that there will be errors along the way. If there are any errors their customer service is spot on. I've been in daily contact with Simon and Marco, they have helped me out multiple times with different requests from our side. It is great to see that somebody has created a functional and well maintained one-stop label generator. Their solution also offers different various services from receiving feedback, tracking orders, sending invoices, notifying the customer and more. It is important to understand that you don't have to use all of these functions that's what makes ShippyPro great. You are able to choose what works for you and your company and incorporate that into your daily routine. As the company is still constantly improving their platform it is crucial to understand that every new customer can chip in and help to develop the application. ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations. Hope this will help your decision-making process. Sincerely, Taniel

Sistema sicuro , veloce , intuitivo ed economico , permette di interfacciare il negozio Shopify a ShippyPro che gestira' al meglio il controllo delle spedizioni con invio tracking , gestione delle giacenze , creazione delle lettere di vettura e gestione dei corrieri e del miglior prezzo . oltretutto l'assistenza clienti e' immediata ed efficiente , difficile trovare di meglio