ShipRobot ‑ Shipping Labels

Dec. 29, 2020

I was a bit hesitant about this app at first, but once you watch the tutorial videos and play around with it, it's quite simple to use. There weren't a lot of apps that worked exactly how we needed it to for our business, and ship robot does everything we wanted! Their customer service is pretty quick to respond, too. Highly recommend trying it out!

Nov. 16, 2020

Owner called me back when I called to make sure I had app setup correctly! Being a small business owner myself that's impressive! I love I can print up to 250 labels at a time with this app...Shopify and other apps only allow 20 orders at a time...this is a huge headache when you have 100-800 orders a day! Super easy for me to setup. We don't include invoices in orders because customers receive receipts at the time of purchase, so this app is a huge time saver! Thank you Andy! (Why do I have to type at least 100 characters to leave a review I don't have time for this?!?!) A A A A A A A A A A A A A A A A A A A A A A

July 25, 2018

We had an insurance claim with UPS, insured by ShipRobot, which is never a good situation for us or the customer and support@shiprobot stepped in and resolved it for us.

Sept. 27, 2016

By far the best shipping app available in terms of functionality and ease of use. It's difficult to find support for Canada Post for US shipments and for us this is a must since we are Canadian shipping to our customers in the US. Andy worked with us to develop the functionality we needed to run batch jobs shipping to the US and now we can process our shipments in a fraction of the time. Big thanks to Andy for all his efforts and patience.

June 28, 2016

Great App with great support. ShipRobot eliminated all the tedious copying and pasting to email our customers tracking numbers. Now, all our shipping processes are handled in one easy to use interface. Support is outstanding! I emailed only a few questions about the app, and I got answers right away.

July 16, 2015

Fantastic app with great customer service. Andy responds very well to reasonable requests and will really work with you to make your experience a good one. Would recommend this to anyone who needs an easy, straightforward, and affordable shipping label app.

June 30, 2015

Excellent Customer Service! They respond immediately to questions and take requested changes into consideration immediately.

April 21, 2015

We use this to print our FedEx shipping labels. It works great and saves a bunch of time over manually copy/pasting them into the FedEx site.

May 7, 2016

UPDATE: Always delighted with the speed that the ShipRobot team handles problems. We were unable to complete a Canada Post shipping label on an Etsy order at 3 in the afternoon on a Saturday (6pm New York time). Contacted support and they had a solution for us in 6 minutes. These guys work all hours of the day to keep their products meeting our needs. This is a great app for shipping. We use it for shipping our orders from www.shinekits.com as well as our Amazon and Etsy orders. It's nice to have one app that works great with both. We use Canada Post for our shipping, and it integrates well with this app. The Canada Post app for Shopify only works with Venture One accounts. So if you have a volume based account like we do, then ShipRobot is a great option. The app is really easy to use. It's intuitive and easy to set up. One thing I would like to see in the app is an option to sync all accounts at once, or to automatically synch when you log in. Finally, the support is excellent. Always fast and courteous. Recently, the support team pushed out a code change on a Sunday to fix a bug I'd reported just minutes earlier! Highly recommended.

Jan. 21, 2015

If you are in a hurry , get this app for these reasons Support - best ever, they implemented requests and fixes in record time Affordability - the next best competing app for this is $175 a month for our volume, this one is $50 - it will pay for itself, you even get one month free Time saving - gets your customer details from shopify automatically Cut down on support - puts all your tracking numbers in one place from all carriers Get your negotiated rates? - yes edit: Reputation They have lots of reputable companies behind them - it seems TESLA Motors uses them - The CEO there is a founding member for PayPal - I encourage you to give shiprobot your support as well so that they can be even better at what they do You absolutely have to use this app. At first I was going to say "if you ship with multiple carriers" or "if you ship lots of boxes" but the reality is, you need your customers to get their tracking numbers, from your front-end, and the only way to do this in the shopify back-end is 1) manually - when fulfilling an order you manually copy/paste the tracking number from canada post EST desktop or UPS worldship - this is horrible 2) use an app to grab the data from your shipper account and push it into shopify. 100 emails about "where's my tracking number" can be avoided with this app - it gets your order number, tracking number, customer details all in one neat location This is not the biggest strength of shiprobot though, it will allow you to get your negotiated rates from your carrier directly into one location, so you do not have to use each carrier's software separately Also, it will pull the customer address and weight of order from shopify so you do not have to copy/paste manually into your shipper software Best of all the support is 10 stars, these guys are right up there with shopify, enchant, stitch labs, and custom shipping app support teams - they implemented several requests/needs for us within a day or less usually

Dec. 30, 2014

For UPS users ShipRobot speeds up the fulfilment process considerably. This is a product in constant development and Andy is always responsive and willing to help with tweaks to improve the user experience.

Nov. 17, 2014

We switched to ShipRobot from doing shipments manually and saved 10 minutes per order. ShipRobot is intuitive and works seamlessly with our Shopify storefront.

Nov. 17, 2014

WE LOVE ShipRobot! It is the simplest yet most powerful shipping app we have used. We did a trial of 5 different Shopify apps and ShipRobot beat them in every one of our needs/requirements.

Sept. 17, 2014

I was seeking an easy way to stream my shipping and this is it! Customer service has been outstanding and time saved is well worth it! Everything I need in a convenient app-Perfect

Aug. 12, 2014

This is the Shopify shipping app I was hoping existed, and thanks to ShipRobot (with a little help from Andy) - it does. I had it setup and connected to our UPS account within 10 minutes (you need to you have your UPS "API access key" and UPS account number). I am able to print labels directly from the ShipRobot site, or let my warehouse guys print from the UPS site directly (at UPS go to SHIPPING -> VIEW HISTORY and print any label you've created). After creating the shipment in ShipRobot, your order is automatically updated in Shopify, and the customer receives an email with the tracking number... all of this works smoothly and seamlessly. Great APP, great support and totally worth the money. Nice work.

July 22, 2014

Great shipping app! Keeps getting updated with new cool features, support is excellent. We highly recommend it!

June 10, 2014

ShipRobot works well & simply for shipping to our customers. The two times I have had a question it has been responded to promptly and thoroughly. Thank you!

May 29, 2014

Preparing shipments was taking time away from focusing on other aspects of running our business, and we were in need of an effective and efficient method to prepare labels, track packages, and maintain an organized log of pending and processed orders. The ShipRobot team has provided just that, and is truly a pleasure to work with. They provided exceptional customer through our setup process, and ShipRobot proved to be real a lifesaver during our busiest shipping time of the year; Mother's Day. Their customer service team is always quick to respond, and to work with the specifics of the company itself so that the functionality of the application meets your daily needs and really allows for a more efficient use of time. We rely heavily on ShipRobot, and have high confidence in it. It is extremely user-friendly and easy to navigate, which continuously saves time and prevents otherwise easy to make errors. Our team highly recommends ShipRobot.

May 7, 2014

Nice App. Works well with FedEx. Had an issue syncing and Andy had it fixed in a few hours.

March 6, 2014

Great app to simplify the process of shipping. Easy to use and understand.