Clothya review for Shiprocket: eCommerce Shipping

Jan. 22, 2023

Worst service is ever seen, not a 1% of the responsibility of courier company, waste of money and waste of time with negative brand impression. the charge is double and the service is big Zero. total useless. There is not a single instance, many issues happen with shiprocket. Ticket list #5681581 #5691982 #5757258 #5760559 #5760877 #5761931 #5762383 #5774634 #5774867 #5775055 #5862185 #5864052 #5872094 #5872310 #5873419 #5901245 #5901758 #5902469 #5904959 #5911971 #5912014 #5924070 Most of these tickets are closed without addressing the query. A ticket is just an ordinary request not more than that. During this time I have taken the help of more than 100 executives but all are useless. they just tell you to wait 24-48 hours same dialogue every time. They will suggest us the courier partner and if we say the delivery person has lied and updated the wrong status they ship rocket and ask the seller for proof, they will not ask the courier company why the order is delayed by 7 days. and for the wrong status update? but they ask the seller and they have no responsibility for the courier they have recommended. I wonder why ship rocket is charging double the amount for shipping for this useless service they are providing or if we are fools that we are using when we can get shipping in half the amount direct with the best courier company. Total useless and the worst service I have ever found. they ruined our brand impression and because of them we got cancel many orders. Suggest you all to please avoid shiprocket.