gunturkhadi review for Shiprocket: eCommerce Shipping
Dec. 21, 2023
worst customer service policy. no way to escalate weight discrepancies. i have uploaded the images for AWB: 7D9149137 when the courier mentioned it was 0.5kg excess weight on the weight discrepancy panel. i have uploaded the images of the package at the time of booking the shipment and they were the exact images i have provided you at the time of dispute. the weight image has the details of the weight as well as the package details in it. how can you close the dispute if all the evidence was provided i want my money back for the excess amount charged from me.
Hello! We hope your concern has been resolved. We would like to inform you that the shipment AWB: 20xxxxxx36 has been delivered to your customer. Please feel free to mail us at [email protected] for further assistance. - MB
