Kér, for your Body & Mind review for Shiprocket: eCommerce Shipping
Oct. 3, 2024
Things are getting better with Shiprocket. Especially with the escalation and the senior team helping with certain issues namely Deepak and Farha. They are extremely helpful and we are grateful for their support and prompt responses. The customer care team is quite helpful as well. I hope for these fake attempt deliveries, NDR issues, Panel Issues and Refund Issues to be sorted soon so we can continue a healthy collaboration with them.
Dear Seller, I’m deeply sorry for the frustration and hardship you've endured. I understand how upsetting this must be, and I’m fully committed to resolving it for you. I’ve arranged a call to personally address your concerns and ensure you receive the attention and support you need. - Team Shiprocket
