Baker & Baker review for Shiprocket: eCommerce Shipping
Nov. 21, 2024
After a year of use, I can say that Shiprocket is not appropriate for small businesses like mine. Every time I place an order for pickup, the courier partners always display weight inconsistencies/descrepencies and charge more than the actual delivery fee. It is very frustrating to call every time to their executive and ask for help. Even though I upload all the images of the shipment with length, width, and height measurements, they still show weight discrepancies either with dead weight or volumetric weight. Its very annoying and frustrating. I am completely dissatisfied with the service they are providing.
Dear Seller! We are sorry to hear about your experience. As per our telephonic conversation, we hope your concern is now resolved. ~ Team Shiprocket
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