Trenly review for Shiprocket: eCommerce Shipping
Nov. 5, 2024
Worst shipping partner for new ecom buisness. We have been using shiprocket for 2 months now. Extremely poor service and support. We have so many orders where customers say no one came for delivery but the courier marks as customer refused. Shiprocket doesn't help. Have 10+ orders in last one week that have been marked returned to seller, but I haven't got even one of them back. Shiprocket does nothing. This app will seem like a goldmine at first but will eat up your money and you'll be left asking for some relief.
Dear Seller! We certainly understand that this was not the experience you had expected from us and we apologize for this inconvenience. Please be assured, we are working on your concern via ticket ID 9457247 and coordinating with the courier. We will keep you posted with updates. ~ Team Shiprocket
