enem review for Shiprocket: eCommerce Shipping
Feb. 27, 2025
LISTEN TO THIS DTC BRANDS!! I wish i could give less than 1 star, shiprocket is a trash, having pathetic customer support, their delivery partners are big cheaters, and when we inform this to shiprocket (we can only raise a ticket with them, nobody picks call on the no. that they have mentioned), they simply says 'Sorry mam, we have investigated, but we can't help you in this case'. I would suggest, to go directly tie up with Bluedart/Delhivery, although they are bit expensive but guys, they will completely make you tension free from delivery side and you cna actually focus on your business rather than raising support case.
Dear Seller! Please accept our apologies for the unpleasant experience. As confirmed by the account manager, your concern was addressed and resolved. We tried reaching you on your registered number, however, we could not connect. Kindly help us with your alternate number via ticket id 9997321 so that we can speak with you. ~ Team Shiprocket
