Globus Trendz review for Shiprocket: eCommerce Shipping

May 19, 2025

Frustrated Shopify Owner’s Honest Review of Shiprocket – Stay Away! As a Shopify store owner, I cannot stress enough how pathetic and unethical Shiprocket’s services have been for my business. The worst part? Their so-called customer service. It’s a complete joke. You raise a ticket after facing issues (like your parcels not getting picked up for days), and all you get is a scripted, robotic response. No real help. No actual action. And then—like magic—they close your ticket claiming the “issue has been resolved,” when in reality, nothing has been done. Your orders are still lying there, unpicked, and there’s absolutely NOTHING you can do about it. As a business owner, I know how crucial timely delivery and reliable logistics are for customer satisfaction. Unfortunately, Shiprocket has failed miserably on both fronts. They may be one of the oldest players in the market, but trust me, they are way past their prime. Completely out of the game. My sincere advice: Read the countless negative reviews online and on YouTube. I wish I had done that before trusting them. There are far better logistics platforms available now—modern, reliable, and actually care about your business. Avoid Shiprocket at all costs. Don’t let these fraudsters ruin your brand’s reputation.