Art Beniwal review for Shiprocket: eCommerce Shipping
July 31, 2025
Issue Resolved – Appreciate the Support, Hoping for Consistency I had faced an issue with overweight shipment charges, even after providing clear proof of the actual weight and dimensions. But I appreciate that Shiprocket’s team contacted me directly, investigated, and fully refunded the excess amount. Their support was responsive and handled the situation professionally. It’s good to see a company take responsibility and resolve issues when raised properly. That said, I expect this level of support to continue in the future. If similar issues arise again and are not resolved, I will not hesitate to return and update my review accordingly. For now, I’m giving 5 stars for the resolution and support received.
Dear Seller! We are glad to hear that your concern is now resolved. Feel free to write us on the email id we have shared and we will ensure your concerns are resolved on priority. Thanks you. ~ Team Shiprocket
