EARTHYBLOSSOMS review for Shiprocket: eCommerce Shipping
March 19, 2019
***Pathetic Support. Don't Use This App.*** The app is good but Shiprocket's Operations and Support are pathetic. Being an aggregator it is your responsibility to help your customers but it seems like everyone is Shiprocket team is just not ready to take any initiative. We open support tickets and your support team closes them without resolution. There are miss-commitments for providing resolutions. There is no one at ship rocket that listens. You will just get a runaround. Don't waste your time.