Opencho review for Shiprocket: eCommerce Shipping

Dec. 23, 2019

We are using Shiprocket and following is my experience; 1. As they say pick-up will be done either same day or next day but except one pickup most of our pick ups were done next to next day after escalation and follow-ups. 2. Today is 23rd Dec and we are still following up and requesting with Shiprocket for pick-up the courier, pickup information / generation sent on 17th and 18th Dec. Today is 7th day and still waiting for pick up. 3. Pick ups were lying ready prior to generate pick-up intimation but courier company (sms) and now shiprocket app panel showing that courier is not ready. 4. All the money deducted against courier at the moment we generated pick up i.e. 7 day before. 5. A mail was received and my request ticket was closed saying Due to protest pick up can't be done. Everything is normal here and life is going as smooth as before protest. 6. We ordered a product on Amazon on 21.12.2019 and today morning we received i.e. 23.12.2019 7. My customers is following up and saying us " Bloody Cheaters" This is all my sweet and sour experience with Shiprocket till date.