Fleck review for Shiprocket: eCommerce Shipping
Aug. 25, 2020
Update: The worst service ever!! I had to call them thrice and the calls conveniently disconnect the moment they accept their mistake Extremely slow customer care, you will have to spend an hour on chat to get a not very favourable resolution. The return shipment costs are a nightmare for a business. Update: The service is still really bad. The support system is the worst I have experienced so far. You ask a question & the response would be 10 thousand miles away from the question. They are always 'regretting the delay' & still not responding. NIGHTMARE!!
Dear Fleck, We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at [email protected] and we will get back to you promptly. Team Shiprocket