Electroniks-India® review for Shiprocket: eCommerce Shipping
June 2, 2021
We lost a lot of money in weight discrepancy (around 250 Rs. per shipment for 200gm package and they will let you know this additional charge after 30-60 days of shipment), stolen RTO shipments (till now our 40 shipments were stolen with RTO fees charged or in shipments not returned with no POD provided. Tickets are getting closed in 2-3 days automatically (cases are pending for the last 4-5 months). In short, the way the business is conducted is disappointing. I don't know how this is even on the shopify. UPDATE - Now they are also stealing money by not returning the RTO packages and rejecting the disputes. They are classifying almost all items (such as earphones, android boxes, all without batteries) as prohibited item and stealing it in name of COVID regulations
Dear Customer, We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your AWB number and concern in detail at [email protected] and we will get back to you promptly. Team Shiprocket
