Fashion Floor India review for Shiprocket: eCommerce Shipping
July 21, 2020
Horrible and worst experience ever.... 1) Account manager never picks the call 2) on most of shipment they charges extra on weight discrepancy which is not real 3) during locked down they keep sending mails for RTO and all and writes that if action is not taken than we will not able to claim charges in future. 4) They keep calling for upgrade and said we will serve better if you upgrade, after upgrade NO SERVICE - NO SUPPORT if this is not resolved will stop using shiprocket very soon. I am editing this again - even escalation is more worst than regular support. never got reply.
Hi Customer (Fashion Floor India), Providing the best of the services to our customers has always been our topmost priority. We are hell-bent to provide you with swift assistance and resolve this in the most favourable manner. Please help us with your contact details at [email protected] and we will get back to you promptly. Team Shiprocket.