Belle & Beast review for Shiprocket: eCommerce Shipping

Sept. 28, 2020

We have been using shiprocket from the past one year. These guys are big frauds who takes zero accountability and responsibility. Always there is an issue with shipments where they are charge extra money. More than 10,000 rupees have been stuck with Shiprocket as they only believe in extracting money by overcharging. We have now shifted to Shyplite as they have the same courier tie-ups and experienced not a single dispute on any of our shipments. There entire system runs on automated emails for further delaying the process and avoiding the customer. After repeated reminder also it's a task to reach out to them or get any solution. Internet is flooded with bad reviews about Shiprocket and we are here to add another bad review. They don't reply to mails or answer your calls. All employees are trained to make a fool of the customer by delaying and giving misleading commitments. They are a complete pain and disaster for your company. All our shipments are delayed by over a month and we get absolute zero assistance. Shyplite is a thousand times better than this fraudulent company. Their escalation is even worse. We have more than 50 Mails on record to which we have got no reply or support. We would recommend you all to never have them as your partner. They are a complete disaster.