Kidybo review for Shiprocket: eCommerce Shipping

Feb. 22, 2021

Read At Least Once before think to use Shiprocket for ecommerce shipping. I am writing this review after all my options are closed. There are 20 more shipments we had shipped through this service but all those shipments are missing . We are following up with a support and escalation team but only and only we are getting one answer that waits for 48 hour from the starting even if they do not have bothered to provide an update about it. We are getting keep on call from customers who purchased products from our website but because of this chaos service we cant even provide them the exact update and we cant even simply tell lies to our customer like this Shiprocket service. Second must worst thing is fake delivery attempts courier boys are kept on update falls NDR report daily basis which is a huge headache for sellers. Customers simply inform us that they were not called for the delivery of the product. Last but not the least,they frequently raise weight dispute issues on a regular basis.