The Gadget X review for Shiprocket: eCommerce Shipping
July 14, 2021
They sweet talk you into upgrading to pro++ plan and say that they will assign manager. Neither they assign manager nor does the support help you in resolving you queries. EVERYDAY there is a fake attempt issue and weight discrepancy issue which they will never resolve. As a result losses are to be borne buy the seller. SHIPROCKET IS THE WORST SERVICE EVER. STRONGLY ADVISE AGAINST IT
Developer Reply
Hi, This sure is not the experience we want our customers to have. We would definitely look into this on priority and get clarity on this internally. We have escalated your remarks to our team and will get back to you with an update soon. Your patience is appreciated in the interim. - Team Shipocket
Developer
Shopify App Store