soham dave review for Shiprocket: eCommerce Shipping
Sept. 29, 2022
The App is okay but support is pathetic. We're unable to fetch new orders from Shopify post 31st August 2022 due to some new update. We've tried to fix it on our own, not working. Tried to contact ship rocket via call & email, created multiple tickets from support, no resolution. Its been almost a month they are sending same system generated email responses and not bothered to fix the issue.
Developer Reply
Hi Soham, We want to sincerely apologize for your recent negative experience. We have escalated your remarks to our team and will get back to you with an update soon. Your patience is appreciated in the interim. - MB
Developer
Shopify App Store