Great Garden Plants review for ShipStation

If you do a high volume of orders this is NOT the software to use. We are supposed to be processing 2k orders per day right now, however our scale connection in Shipstation has been broken for ELEVEN days! A support ticket was open and escalated and then nothing. This is frequently the case, there is no level of priority to serious issues. Last year something changed in the scan to ship process which required an extra click. It took them over a month to finally come back with "That's just how the program works now".