ShipStation for Shopify

ShipStation

ShipStation - The Best Way to Ship on Shopify

Developer
View on App Store

Rating

3.9

feedback

704

Reviews

chart

#12

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    31%
  • More than a year
    45%

Reviews Summary

ShipStation is a popular Shopify App that has received mostly positive reviews from ecommerce merchants. Users appreciate the easy integration with Shopify and the seamless import of orders. The app has helped merchants save time and improve their order fulfillment process. The ability to generate pick lists, print labels by SKU, and quickly price shipping has been particularly beneficial. Users also praise the customer service provided by ShipStation, with representatives like Stancey Curry being described as helpful, friendly, and prompt. The app is highly recommended for its ease of use, efficiency, and cost-saving features. However, there are some negative reviews that mention issues with customer support, frequent bugs, and system crashes. Some users have also expressed dissatisfaction with the pricing, claiming that it has increased without notice. Despite these negative aspects, ShipStation remains a popular choice for ecommerce merchants due to its overall functionality and positive user experiences.

Highlights

Easy integration with Shopify
Seamless import of orders
Time-saving features
Helpful and friendly customer service
Issues with customer support and pricing

Rating Breakdown

  • 5
    75% (531 ratings)
  • 4
    5% (35 ratings)
  • 3
    3% (19 ratings)
  • 2
    3% (20 ratings)
  • 1
    14% (99 ratings)

All reviews

5 / 5 Share

Feb. 26, 2024

Shipstation made it extremely easy for us to ship many orders at once with only a few clicks. If your business is like ours and you often ship more than 20 orders a day, I would highly recommend Shipstation. Once item weights were inputed into Shopify, and automation rules were set in Shipstation, we were able to save at least an hour of work each day in the shipping process. Not to mention the low rates Shipstation offers. By the end of the 30-day trial, I was relieved to have found this app. : )

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 23, 2024

All options are not provided each time. Shipstation at times does not provide all the information needed like previous order information or ship by information to be printed on invoices

Using app

--

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 16, 2024

Using app

--

Total reviews

3

Average rating

5.0

2 / 5 Share

Feb. 15, 2024

I have had a lot of trouble calculating shipping costs. Sometimes my customers are charged way too much and sometimes way too little

Store

O3Vets

Using app

--

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your review! We’re sorry to hear we missed the mark and would love to help. Our support team has reached out directly and would like to schedule a time to hop on a call to work together. We’ll be keeping an eye out for your reply. Thanks again!

5 / 5 Share

Feb. 15, 2024

Easy integration and has streamlined and automated most all of our shipping at good rates. Very much recommended.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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