ShipStation for Shopify

ShipStation

ShipStation - The Best Way to Ship on Shopify

Developer
View on App Store

Rating

4.2

feedback

769

Reviews

chart

#81

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    32%
  • More than a year
    47%

Reviews Summary

ShipStation has received overwhelmingly positive reviews from users who praise its ease of use, cost-saving benefits, and excellent customer service. Users appreciate the seamless integration with Shopify, the ability to manage orders from multiple platforms, and the automation features that simplify shipping processes. The app has helped businesses save money, optimize shipping workflows, and scale their operations efficiently. Customer support, particularly highlighted individuals like Chelly Bell and Stancey, has been commended for being responsive, helpful, and knowledgeable. However, there are some concerns raised about the app's fee structure, occasional bugs, delays in importing orders, and issues with customer support responsiveness in certain cases.

Highlights

Ease of use, cost-saving benefits, excellent customer service
Seamless integration with Shopify, managing orders from multiple platforms, automation features
Saving money, optimizing shipping workflows, scaling operations efficiently
Responsive and knowledgeable customer support, highlighted individuals like Chelly Bell and Stancey
Concerns about fee structure, occasional bugs, delays in importing orders, issues with customer support responsiveness

Rating Breakdown

  • 5
    76% (586 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (18 ratings)
  • 2
    3% (20 ratings)
  • 1
    14% (107 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

great product we really love the way they helped us. Careful with Canadian shipping. You may get hit with fees after the shipment. Love this product.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Greetings.....This will be my easiest review for 2024. SHOPIFY absolutely rocks. Their customer support is exceptional, their platform is clean and efficient. Very user friendly and simple to add products and shipping methods. If you are on the fence on selecting a platform for your company, I will save you time and effort trying to decide. Go with SHOPIFY.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

This application has saved our company time and money and helped us streamline our shipping process

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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