ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
4.1
feedback
627
chart
#128
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
7%
-
Less than a year
48%
-
More than a year
42%
Reviews Summary
The reviews for the ShipStation app are overwhelmingly positive, with users praising the seamless integration with Shopify, efficient shipping processes, and excellent customer support. Many users highlighted the helpfulness and knowledge of the support team members, such as Chelly Bell, RJ De Vera, and Luis, who assisted them in setting up the app and resolving any issues. Users appreciated the time taken by the support team to walk them through the onboarding process and answer all their questions, making the setup easy and efficient. The app was commended for its ability to streamline shipping, improve workflow, and handle multi-channel orders seamlessly. However, there were a few negative reviews mentioning issues with billing practices, hidden charges, and difficulties in resolving technical issues.
Highlights
Review RSS Feed
All reviews
April 16, 2026
Aakriti has been super helpful in the onboarding process! Great support :)
April 16, 2026
It's a bit complex at the start, but overall the easiest platform for shipping from not just one but multiple platforms. Highly recommend for any company looking to ship more than 50 packages a month (due to the time/cost savings). Support has been amazing as well. Lots of time spent helping to get things right in our account and explain things I wasn't familiar with. A+
April 16, 2026
The platform, the service offerings, and the onboarding process and implementation sessions with Darren have all been nothing less than a 5-star experience. I'm looking forward to continued usage and development.
April 16, 2026
Daniel... A+++ Not much else to say, best experience with customer service yet.... they haven't all been good but he made up for all of it awesome
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