Rating
4.0
feedback
741
chart
#11
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
4%
-
Less than a year
31%
-
More than a year
47%
Reviews Summary
ShipStation has received mostly positive reviews from users who find it easy to use, efficient, and helpful in streamlining their shipping processes. Users appreciate features like combining orders, user-friendly interface, and excellent customer service. The app is praised for its integration with Shopify, affordability, and time-saving capabilities. However, some users have faced challenges with slow order imports, high shipping costs, and lack of customer support. Issues with bugs, pricing, and system crashes have also been mentioned.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 17, 2024
Chelly Bell has been wonderful with her support during the implementation process! She took the time to thoroughly understand the business needs and goals, ensuring that the implementation process was tailored to our specific requirements. Any questions or concerns I had, were met with patience and clarity, making the entire experience smooth and stress-free. Chelly's technical proficiency with Ship Station is also impressive. She navigated the platform with ease, configuring it to work seamlessly with our unique needs. I feel a lot more confident about the launch of our new Shopify website after Chelly's assistance with everything!
May 17, 2024
outrageous fee structure. stay away cause one youre locked in they will keep on taking advantage of customers
May 9, 2024
sticking with shipworks. this is royal pain in the butt to set up and pricey compared to shipworks. Been with shipworks for 15yrs but fulfillment wanted this. Fulfillment will have to change.
Hi there, thank you for the review. We're sorry to hear that you've had some trouble getting your account setup, but we'd love to help! We've reached out to the email address on file for your ShipStation to assist. Please respond there and we'll get started. Hoping to hear back from you shortly!
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