ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
4.2
feedback
655
chart
#170
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
48%
-
More than a year
41%
Reviews Summary
The reviews for ShipStation are overwhelmingly positive, with users praising the helpfulness and professionalism of the support team members such as Chelly, Rakesh, and Darren. Customers appreciate the ease of use of the platform, the time-saving features, and the seamless integration with various marketplaces. The app has been described as a game-changer for shipping operations, streamlining processes and improving efficiency. However, there are a few negative reviews highlighting issues such as delayed responses to support tickets, billing discrepancies, and tracking problems with certain carriers.
Highlights
Review RSS Feed
All reviews
May 27, 2026
We have used ShipStation for almost 2 years now and are very happy with it. We were working with Chelly to implement their inventory management system however we had to put that on hold for now due to a rebrand. We hope to continue with it at a later date as we really liked how it was set
May 27, 2026
Faye Decena from Shipstation provided great help and support together with her manager Robert.
May 26, 2026
Had Chelly from the implementation team. Very good at communicating, punctual, pointed us in the right direction and was able to find answers when we needed it. Still unsure if Shipstation is for our business, but Chelly was a great guide in the navigation process.
May 21, 2026
Rakesh has been amazing every step of the way. Showing me how to set everything up to receive the cheapest rates, and then taking the time again to show me how to set up live rates for customers. I couldn't have done it without his help.
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