ShipStation
ShipStation has received a mix of positive and negative reviews from users. Positive aspects highlighted include the helpful and dedicated support team, seamless onboarding process, efficient shipping workflow, time-saving automation features, and integrations with various sales channels. Users appreciated the personalized assistance from team members like RJ, Leon, Dan Gutierrez, Gail Perez, Chelly, Rakesh, and others. The app was praised for its ability to streamline order processing, reduce errors, and improve overall efficiency in shipping operations. However, some users expressed concerns about issues such as slow response times, lack of essential features like electronic document attachments, and tracking handoff problems with certain carriers.
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Wow! Only been using ShipStation for about a week, and already we absolutely LOVE the way it handles the customization and workflows our Shopify store requires (such as split shipments). Sertel Carbaquil walked us through the settings quite easily with professionalism & patience, and we couldn't be more thrilled with this service -- THANK YOU!
ShipStation has been nothing short of revolutionary for our workflows and shipping costs. So glad we made the change! The implementation process is incredibly helpful (thank you Darren!) so if you're worried about the process of learning a new system, don't be, they will walk you through it step by step.
getting worse by the day. before the pandemic this was a best in class shipping solution. now i would be better off asking agentic ai to code a shipstation variant for me or just using shopify's built in shipping solution.
Gail Perez at Shipstation was very helpful in setting up my shopify account. The customer service was excellent
Great app and the staff is very helpful. Sertel was very helpful and very responsive. Glad I made the switch.
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