ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
4.2
feedback
642
chart
#136
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
48%
-
More than a year
42%
Reviews Summary
The reviews for ShipStation are overwhelmingly positive, with users praising the exceptional customer support provided by representatives like Darren, Rakesh, Chelly Bell, and others. Customers appreciate the ease of use, time-saving features, and cost-effectiveness of ShipStation, especially for managing shipping across multiple platforms. The app has been described as a game-changer, a tremendous asset to businesses, and a lifesaver. However, there are a few negative reviews mentioning issues with billing, delayed order syncing, and the need for additional features like electronic document attachment.
Highlights
Review RSS Feed
All reviews
May 7, 2026
Just started with ShipStation 7 days ago, the set up and support has been amazing - big thank you to Aakriti. Lots of helpful suggestions and Ideas. Great service & I have found the webpage easy to use and has made the fulfilment process easy. Highly recommend.
May 5, 2026
I recently started using ShipStation, and it has been a game changer for my business. It’s already saving me a lot of time and hassle, especially when it comes to organizing and processing orders. What used to take a significant part of my day is now streamlined and much more efficient. The platform is user-friendly, and the automation features make it easy to manage multiple orders without feeling overwhelmed. Integrations with my sales channels have been smooth, and label creation is quick and straightforward. I also want to give a big thank you to Darren Dybala, the implementation manager, who was extremely helpful throughout the setup process. He took the time to clearly explain how to best use ShipStation for my specific needs and made sure everything was set up correctly from the start. Overall, I’m very happy with the experience so far and would highly recommend ShipStation to anyone looking to simplify their shipping workflow and save valuable time.
May 5, 2026
ShipStation has been our shipping and logistics partner for 10 years and we've shipped over 100,000 orders on their platform with no interruptions of service and saved thousands. Convenient integrations with Shopify, Amazon, eBay and more. Highly recommend.
May 1, 2026
We love Ship Station! Have been using this for years and it has been a fabulous addition to our company!
April 30, 2026
Chelly Bell was fantastic. She was engaging and didn't think this old man was stupid. She was very patient. This has helped me get a great start with shipping, and it will definitely help my entire team be more efficient. I am grateful for this service and Chelly has made the transition simple and even fun!
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