ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
3.9
feedback
568
chart
#126
All reviews
Review RSS Feed
Dec. 18, 2025
I had the pleasure of working with Chelly during the on boarding process. I would like to say thank you for your patience, and help for setting me up for success with this platform.
Dec. 16, 2025
ShipStation is amazing! I have relied on them to print affordable return shipping labels, since that option is currently not available to me in Canada. They are also a more affordable alternative option to Shopify shipping. So far, so good.
Dec. 11, 2025
I worked through the implementation process for ShipStation with Chelly Bell. She has been very helpful giving tips on navigating as well as setting up specific setting for our application. She is very knowledgeable about the product and has a good sense of humor. Thanks Chelly!
Dec. 9, 2025
We had our onboarding call with Chelly today for our new ShipStation setup, and I have to say it was one of the best onboarding experiences I’ve ever had. We’ve been using ShipStation in our Canadian store for over five years, and somehow she still managed to show us things we never knew existed. Her knowledge was impressive, but what really stood out was how she shared it. Chelly brought a warm, genuine, human touch to the entire session while still being completely professional. Every question we had was answered clearly and confidently, and she never made us feel rushed. Instead, she encouraged us, made learning easy, and kept the whole experience positive and enjoyable. It’s rare to come across someone who brings that mix of expertise, kindness, and energy to their work. Chelly did, and we’re truly grateful. Highly recommend her — she made a real difference for us today.
Dec. 9, 2025
This app has been game changing for our business. Fast, automated & makes 0 mistakes. Gets rid of human error and slow delivery service portals. Andrej from support is so helpful - set up a call to help us automate our shipping rules and products. Thank you so much!
Dec. 4, 2025
ShipStation has been the perfect system for our e-commerce business with a limited number of tangible SKUs we ship to customers in the US and Canada. The software is user friendly and very affordable compared to all of the other systems I reviewed. The onboarding process was awesome. Chelly Bell was my account rep and my weekly calls with her resolved every issue and question I ever had. Thanks ShipStation and Chelly!
Oct. 28, 2025
Switching to ShipStation has been the best decision we’ve made this year. The platform is incredibly versatile, user-friendly, and easy to navigate. It gives us full visibility and control over all our shipping needs. We’re very satisfied with the experience, and their customer support has been excellent!
Store
The Booze Outlet
Using app
2 months
Oct. 28, 2025
Shipstation has a lot of Shopify connectivity. They also have great customer service who have always been helpful with letting me know what options our companies have, based on the service levels they purchase from Shipstation & Shopify
Oct. 7, 2025
Oct. 2, 2025
We have been happy with ShipStation so far. The setup process wasn't too complicated, and it has been a nice upgrade from Stamps.com. It is a nice option for larger businesses that have outgrown Stamps.
Sept. 29, 2025
Competitive shipping rates, easy to use app and excellent customer support.
Sept. 29, 2025
Actually really good. Had a lot of concerns and been struggling with a shipping provider before I gave it a test (second time in 2 years). Aakriti did a great job onboarding us. Big influence on us to stay and configure all setting with this app.
Oct. 8, 2025
Update: Justin worked to get this resolved, and Shipstation has now refunded the amount charged. I will continue to use Shipstation. Their software glitched (reviewed and admitted by the support staff), which removed a decimal point. This resulted in a customs charge being drawn from our bank account of almost $6000 instead of $60. They refuse to rectify or return the money.
Hi there, thank you for reaching out and making our team aware of this. We apologize for this frustrating experience. We have reached out and touched base with you by phone and will be following up via your open ticket once our team has additional context to provide.
Sept. 19, 2025
We are just getting started with Shipstation and our onboarding and support with Chelly was a 10 out of 5 stars. Chelly was extemely knowledgable and patient to help even the non techy side of us!
Sept. 17, 2025
Shipstation is fast and very user friendly. The support team is very helpful.
Aug. 27, 2025
We are very pleased with the features that ShipStation offers. We would especially like to thank Andrej for his outstanding support—without his help, we don’t think we would have been able to start using the service successfully. Thank you very much, Andrej!
Aug. 26, 2025
ShipStation has been a fantastic shipping software for our business needs. Lots of options and settings to customize the software for our specific case scenarios. Great support and onboarding team that helped us get up to speed very quickly. 5 stars all around.
Aug. 26, 2025
Support is good and the system is user friendly. We have found it useful when shipping internationally, as the rates are cheaper and it integrates with Shopify.