Precision Raceworks, LLC review for ShipStation

We have been using Shipstation for over 5 years with great success and have even recommended it to anyone that asked... Unfortunately, they just made some updates that broke their system... Need to update an address or an order in shopify? That update might not make it to shipstation... ever. I tried reaching out to their support team, and they did reply and saw the problems, but they just blame Shopify... It sounds like their developers need to update their integration again so it actually works for ALL of their customers. Additionally they now charge an additional fee ($30 in our case) to use our own carrier account... seriously looking to move on from them...