The Uniform Superstore review for ShipStation

1 / 5

Aug. 23, 2023

As a high-volume seller with about 8000 orders per month, doing business with them for 2 years, I find myself at a loss for words to express how frustrated and angry I am with this company. Their support (even though we have "high priority") is a joke and insulting. I mean it. They recently increased their price by 100% (you're reading that correctly) with a 1 month notice, including new API costs. Their latest interface update removed some features we used, without notice. They simply don't care. The last issue was the cherry on top. We will now find a competitor as soon as we have the time and resources. If you're a high seller reading this: AVOID THEM and their sister companies; they won't be on your team. We regret our choice.

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

ShipStation for Shopify
ShipStation
4.2 star
786 reviews

ShipStation - The Best Way to Ship on Shopify

Developer
Shopify App Store