Nelson De La Nuez The King of Pop Art ® PopLand Studios review for ShipStation
Sept. 6, 2024
Buyer beware! I am on a trial acct still and its been a terrible experience-They charged me for my last 2 labels over & over again by saying I needed more & more funds and kept charging my credit card-but even though they charged me for 1 label 3 times in funds-I never received the label-I am unable to print any labels-there was not actual label or tracking created and yet they charged me 3 times for this label and then the same thing happened with another label rt after that-they currently owe me a refund of $221.08 You cannot get a human on the phone & I opened a "case" 2 days ago and no reply or refund so I will have to pursue thru credit card company. It's really bad-they charge you all sorts of charges for labels you never get & then try to get the refunds when it was their fault. Not ok -Stay far far away.
Using app
11 days
Total reviews
1
Average rating
1.0
Hi there, thank you for taking the time to leave your review! We're sorry to hear that this was a frustrating experience but would love the opportunity to make things right. We have reached out to you in your recent ticket to schedule some time to resolve this. Hoping to hear back from you shortly!