White Knuckle Studios review for ShipStation
Jan. 27, 2025
STAY AWAY. Not only is the app $30 a month, but it never works now. I cannot tell you how many times over the past few months I have been at the post office to drop of shipments and I either was not able to open the app to access my scan sheet, or I was locked out of my account for 0 reason. To make matters worse, their customer support is very bad. So not only did my packages get misshipped because I couldn't login, but I also couldn't print labels to fulfil our orders. If this happened 1x then sure I would be ok with it, but this has happened probably 6 or 7x times in a couple months and I am paying for this app as much as other apps with tremendous customer support that make running a business easier instead of a headache.
Hey there, thank you for sharing your feedback! We've located your most recent ticket, and a team member will be reaching out shortly to assist you. We're sorry to hear about the login issues you've been experiencing and we appreciate your patience. We look forward to resolving this for you!
