COEX 3D review for ShipStation
Oct. 8, 2025
Update: Justin worked to get this resolved, and Shipstation has now refunded the amount charged. I will continue to use Shipstation. Their software glitched (reviewed and admitted by the support staff), which removed a decimal point. This resulted in a customs charge being drawn from our bank account of almost $6000 instead of $60. They refuse to rectify or return the money.
Developer Reply
Hi there, thank you for reaching out and making our team aware of this. We apologize for this frustrating experience. We have reached out and touched base with you by phone and will be following up via your open ticket once our team has additional context to provide.
Developer
Shopify App Store