Collingwood Golf Co review for ShipStation

1 / 5

Feb. 17, 2026

Used to love this app, but recently have had nothing but headaches when trying to ship DDP from Canada to USA with UPS. Terms & conditions of their "DDP Guarantee" changed without notice and now only apply to US shippers, so now they are suddenly trying to charge me nearly $1000 for extra duties & fees on shipments that were delivered over 12 weeks ago. It is not ethical to triple the charges on shipments that were paid for and delivered MONTHS ago. Absolute insanity.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, thank you for reaching out and bringing this to our attention. Our team has located your open ticket regarding this, and we will have a manager reach out to you shortly to assist. Keep an eye on your inbox for a response from us!

ShipStation for Shopify
ShipStation
3.9 star
589 reviews

Offering simple shipping solutions for complex fulfillment

Developer
Shopify App Store