Pixies Gardens review for ShipStation
Feb. 17, 2026
The mail i used in this app got blocked and closed without any prior notice or proper reason, when i reach out the support then the guy from theri team Enzo V. kept saying that our backend team confirmed for security reason my account will remain closed, I kept asking the reason for the same by also providing the main credential that i used to login, but still no support from their end and not proper reason for the account closure. This is really unacceptable as the user of this App I have all the rights to know what cused my account getting blocked and closed. I have mailed them last yesterday regarding for the same asking the reason but now i got no reply from them. I hope this negative review will open their eyes and they start to take their users issue more seriously. Thanks
Hi there, thank you for reaching out and bringing this to our attention! We apologize for this experience - our team has reached out to you in your recent ticket and informed you that access to your account has been reinstated. If you have further questions, please don't hesitate to reach out to us there and have a great rest of your week!
