Totally Thomas Town review for ShipStation
March 27, 2026
This is a great app when everything is working the way it should. Labels are 20 times faster than doing them manually and it is easy to use. I had an issue with connection and although it took a while to fix through chat, Justin was incredibly helpful and resolved my issue.
Hi there, thank you for bringing this to our attention. We understand how frustrating it must be to experience issues after things had been working well, especially after spending so much time trying to get support. We’ve located your open ticket and have flagged it with our team for priority follow-up. Someone will be reaching out to you shortly to help get this resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.
