Marie Sharp's USA OFFICIAL STORE review for ShipStation

Aug. 17, 2020

Sadly, we have to leave the product. If you have a lot of volume, this is not a good app for you. No matter what we do, tracking information is not sent to our customers nor does it update the shopify order with the tracking information. So we end up fielding calls and questions from angry customers wanting to know where their shipping information is. Customer service simply says they can not replicate the problem? So reluctantly, we go back to the standard shopify shipping using our custom account. If you only ship a few packages a day, and can manually take the time to update your orders, then you could give it a try.