CaliConnected review for ShipStation

Aug. 25, 2020

Shipstation is terrible. If you do any significant volume, stay away! Printers and scales always disconnect from shipstation connect. When you attempt to contact support, you have to wait weeks to hear back. Chat queue is always 100 plus, so your day is over and they still haven't communicated with you. When you call, they say they will respond within 72 hours, and no one ever calls back. The only way to fix the scales and printers is to uninstall and reinstall their shipstation connect driver. Clearly there is something wrong with their software if that is the only solution.