CocoNene Hawaii review for ShipStation
June 1, 2021
The app is good, but good luck if you need help from their support. We just had a simple request for them to delete our shipping carriers so that we could re-add it under a different username and password, and we've been waiting for a week now for them to respond. We can't use Shipstation until they complete our request, so we are "dead in the water" until they choose to help us.
Developer Reply
Hi there, thank you for the review! We're glad to hear that you like using the app, and we value your feedback on how we could improve your experience.