Balardi EU review for Multi Vendor Marketplace Pro+
Oct. 21, 2025
We hired Shipturtle for custom work and paid a lot, but after more than three months the app still doesn’t work properly. It’s full of bugs and has caused us more problems than solutions. We asked for a refund, but they refused. Thankfully, we paid through Shopify and have a signed contract, so we’re taking it up with them now. Just a very frustrating experience overall.
Hi Team Balardi, thanks for your feedback. We are in touch with you to resolve this fairly for both sides. A customization can sometimes lead to rework and iterations if unexpected cases come up. As a team we budget for such scenarios and always try to deliver a solution which fits your business. In this case, there have been some delays from both ends and the team has tried to deliver beyond the stated scope in many instances. We remain committed to finishing the project to your complete satisfaction and happy to take any steps required.
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