All reviews

Rating Breakdown

  • 5
    89% (110 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 97% (119)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2026

Using ShipTurtle has greatly impacted the business in a positive manner. The ease of processing orders and the dashboard providing the number of orders in each order stage has made my operations team more efficient in carrying out the processes

Store

IKIRU

Using app

--

Total reviews

8

Average rating

4.6

5 / 5 Share

May 19, 2026

Shipturtle has been a great platform for managing our operations smoothly. The product works well and the customer support team is very responsive and helpful whenever any issue comes up. Overall, a good experience using Shipturtle.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

May 18, 2026

We have been using Shipturtle for the past few months and the experience has been excellent. The platform has helped us streamline our marketplace operations efficiently, especially in managing vendors, orders, and integrations. The onboarding process was smooth, and their support team has always been responsive and helpful whenever required. Overall, Shipturtle has proven to be a reliable solution for scaling our business operations.

Store

stotodo

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2026

We’ve been using Multi Vendor Marketplace Pro+ for our Shopify store, and honestly, it has made managing vendors much easier than we expected. From vendor onboarding to order management, everything is handled smoothly in one place. What we liked the most is their support team. Whenever we faced any issue or needed some custom setup, they were quick to respond and genuinely helpful. It feels like they actually care about helping merchants grow instead of just providing an app.

Store

mbz.in

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2026

I have had nothing but a wonderful experience with both the ShipTurtle product and team. They are very responsive and have built a genuinely good product for those looking to develop their store with more complex multi-vendor capabilities. The support team is very helpful and always ensures to follow-up, is understanding and they are genuinely interested in the success of those wanting to build a marketplace. Thank you to the ShipTurtle team for all your help and the company you have created.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2026

Store

FITREAK

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

This App- has changed the way we do business. The team is open to building your business with you. Along with Shipturtle we have integrated multiple apps and systems that now make it possible for us to operate from South-Africa.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2026

A great experience so far working with Shipturtle. The team is fast, responsive, and communicates clearly throughout the entire process. You always know where things stand. What really sets them apart is their problem-solving mindset. Rather than saying something isn't possible, they consistently look for ways to make it work. They've also been able to build custom solutions tailored to our specific needs, which made a huge difference for our setup. A special shoutout to Mitva and Manan, who have been especially helpful and a joy to work with. Highly recommend Shipturtle.

Store

Kimmie

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2026

We have been working with ShipTurtle for a long time while building a complex multi-vendor marketplace on Shopify, and honestly their support team has been one of the biggest reasons why we were able to move forward successfully. Our project includes hyperlocal delivery logic, vendor management, ZIP code filtering, custom marketplace workflows, inventory synchronization discussions with ERP systems, API-related questions, and many non-standard technical requirements. Throughout all of this, the ShipTurtle team consistently stayed responsive, patient, and willing to help. What we appreciate most is that they do not simply give generic replies — they actually investigate issues deeply and try to find real solutions. In several difficult situations their team spent significant time checking configurations, syncing data, escalating tickets internally, and helping us stabilize important marketplace functionality. Special thanks to the support team for their professionalism, communication, and willingness to improve the platform based on real marketplace needs. ShipTurtle is a very powerful solution for anyone building a serious multi-vendor marketplace on Shopify, especially if your project goes beyond simple standard setups. Highly recommended. 5 stars from our team.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 13, 2026

Shipturtle has been a really valuable partner in helping us launch our multi-vendor marketplace on Shopify. The app covers a wide range of marketplace functionality, including vendor management, seller workflows, commissions, payouts and order management, which has been important for our business as we scale. What has stood out most is the support from the Shipturtle team. During our setup and launch phase, there were a lot of moving parts to work through, and Jaineel and the team were responsive, patient and genuinely committed to helping us get everything set up properly. They’ve been hands-on, open to feedback and solution-focused throughout the process. I’d happily recommend Shipturtle to Shopify stores looking to build and manage a multi-vendor marketplace.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2026

Lot of resources and different features to provide for a functional marketplace. I run a golf marketplace and the tools and add ons they have are very beneficial for the sellers

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

We’ve had a great experience working with ShipTurtle so far. As we’ve been setting up and testing our marketplace, their team has been incredibly responsive and supportive every step of the way. Any bugs or issues we’ve encountered have been resolved quickly, and the level of customer service has made a huge difference especially as an early-stage business navigating a new platform. The team is proactive, communicative, and genuinely invested in helping us succeed. We’re grateful for their ongoing support and excited to continue building with ShipTurtle as we launch and grow.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2026

This app is very comprehensive, offers all around great support, and very functional. We're thrilled with it and would highly recommend.!

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 22, 2026

we just used trial for 15 days but they charged us $149 every month. we also uninstalled the app but after still charging. still waiting for refund. totally. if we don't realize it, we will end up paying for an app we haven't used. also we couldn't reach out to them still.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear merchant, Shopify handles all charges as per their published policy applicable to all apps. You have installed the app in Nov-25 and uninstalled in Apr-26. The charges are computed correctly as per the records. Once uninstalled, no charge is added for subsequent months. You can write to us at [email protected] or on our website chat feature anytime. Our team is also trying to reach you to resolve this misunderstanding.

5 / 5 Share

March 19, 2026

Very good customer service and developing team - our store has a very specific interface requirement, raised it, and the team has followed up and trying to fix it, and changed the UI to make it feasible. Thanks a lot! Will keep using it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

I was on a very complicated backend of Magento and Shipturtle made it possible for me to move my marketplace to Shopify. The team is extremely prompt and helpful with all of the queries and they help support you with walk throughs and through deconstruction of issues and ways to resolve them. If you are wondering if they are good people to do business with, do not wonder anymore, take my word for it. Our marketplace runs seamlessly because of the smooth functionality built by shipturtle.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Excelente herramienta para gestionar múltiples vendedores en Shopify. Llevamos varias semanas probándola y nos ha facilitado muchísimo el manejo de catálogos (productos y precios), la autogestión por parte de los vendors y la visibilidad operativa en un solo panel. La curva de aprendizaje fue corta y el soporte ha sido oportuno. Como mejora, el UI aún podría ser más amigable e intuitivo, aunque vemos avances constantes en cada actualización. En conjunto, la recomendamos para marketplaces que necesitan escalar la gestión de vendedores y productos dentro de Shopify.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

We have had a very positive experience with ShipTurtle so far. The platform itself is well structured and offers exactly the functionality needed to manage multi-vendor operations efficiently. What truly stands out, however, is the level of support. The team has been extremely responsive, patient, and solution-oriented throughout our interactions. In particular, we received extended support beyond what we initially expected, which made a significant difference while navigating the setup phase. Overall, ShipTurtle combines strong technical capability with exceptional customer service, and we look forward to continuing our collaboration.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

The best multivendor marketplace for shopify! One of the simplest Apps to setup, and the team truly is amazing! They take the time to tailor the application to your specific needs. They answer every question that I had, and evem took the time to have a 1 on 1 introduction and will show you all of the features. You will not be disappointed! Thank you!

Using app

5 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

We've been working with Shipturtle for almost a year. I'll start by saying the team are a bunch of really good people. You can feel that they have real intent to support your business. Secondly, the tech is stable and implementable. I've had minimal issues and it's flexible and broad enough to support almost any type of multi-vendor model. I think it's the only real solution to scale up your business. Keep going guys, I believe we're building a strong partnership together, thank you!

Using app

9 months

Total reviews

1

Average rating

5.0