Rating

4.7

feedback

123

Reviews

chart

#4,286

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    70%
  • More than a year
    7%

Reviews Summary

The reviews for the Shipturtle Shopify App are a mix of positive and negative feedback. Positive aspects highlighted by users include excellent customer service, strong technical capabilities, seamless functionality for managing multi-vendor operations, and responsive support teams. Users appreciate the app's ability to streamline operations, provide clear documentation, and offer features like shipping integration, vendor-wise shipping management, and easy onboarding for new vendors. However, negative feedback revolves around issues such as unexpected charges, lack of responsiveness from the support team, bugs in the system, unmet promises during onboarding, and difficulties in getting refunds for unsatisfactory custom work. Some users also mentioned challenges with communication, unclear timelines, and ongoing billing after cancellation.

Highlights

Excellent customer service and support
Seamless functionality for managing multi-vendor operations
Unexpected charges and billing issues
Communication challenges and unmet promises
Bugs in the system and difficulties in getting refunds

Rating Breakdown

  • 5
    89% (110 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 97% (119)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 19, 2026

Using ShipTurtle has greatly impacted the business in a positive manner. The ease of processing orders and the dashboard providing the number of orders in each order stage has made my operations team more efficient in carrying out the processes

Store

IKIRU

Using app

--

Total reviews

8

Average rating

4.6

5 / 5 Share

May 19, 2026

Shipturtle has been a great platform for managing our operations smoothly. The product works well and the customer support team is very responsive and helpful whenever any issue comes up. Overall, a good experience using Shipturtle.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

May 18, 2026

We have been using Shipturtle for the past few months and the experience has been excellent. The platform has helped us streamline our marketplace operations efficiently, especially in managing vendors, orders, and integrations. The onboarding process was smooth, and their support team has always been responsive and helpful whenever required. Overall, Shipturtle has proven to be a reliable solution for scaling our business operations.

Store

stotodo

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2026

We’ve been using Multi Vendor Marketplace Pro+ for our Shopify store, and honestly, it has made managing vendors much easier than we expected. From vendor onboarding to order management, everything is handled smoothly in one place. What we liked the most is their support team. Whenever we faced any issue or needed some custom setup, they were quick to respond and genuinely helpful. It feels like they actually care about helping merchants grow instead of just providing an app.

Store

mbz.in

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2026

I have had nothing but a wonderful experience with both the ShipTurtle product and team. They are very responsive and have built a genuinely good product for those looking to develop their store with more complex multi-vendor capabilities. The support team is very helpful and always ensures to follow-up, is understanding and they are genuinely interested in the success of those wanting to build a marketplace. Thank you to the ShipTurtle team for all your help and the company you have created.

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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