Rating

4.6

feedback

112

Reviews

chart

#3,832

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    1%
  • Less than a month
    18%
  • Less than a year
    68%
  • More than a year
    7%

Reviews Summary

The reviews for the Shipturtle Shopify App are overwhelmingly positive, highlighting the exceptional customer service, prompt support, and the app's ability to streamline multi-vendor operations. Users appreciate the team's responsiveness, willingness to tailor the app to specific needs, and the seamless functionality it offers. The platform is praised for its user-friendly interface, ease of navigation, and the support provided by the team members like Manan, Nisarg, and Pranav. However, there are a few negative reviews mentioning issues with bugs, communication challenges, and billing problems. Despite these drawbacks, the majority of users highly recommend Shipturtle for managing multi-vendor marketplaces on Shopify.

Highlights

Exceptional customer service and support
User-friendly interface and ease of navigation
Streamlining multi-vendor operations
Issues with bugs and communication challenges
Billing problems and unresponsiveness

Rating Breakdown

  • 5
    88% (99 ratings)
  • 4
    4% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 97% (109)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

This app is very comprehensive, offers all around great support, and very functional. We're thrilled with it and would highly recommend.!

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

April 22, 2026

we just used trial for 15 days but they charged us $149 every month. we also uninstalled the app but after still charging. still waiting for refund. totally. if we don't realize it, we will end up paying for an app we haven't used. also we couldn't reach out to them still.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear merchant, Shopify handles all charges as per their published policy applicable to all apps. You have installed the app in Nov-25 and uninstalled in Apr-26. The charges are computed correctly as per the records. Once uninstalled, no charge is added for subsequent months. You can write to us at [email protected] or on our website chat feature anytime. Our team is also trying to reach you to resolve this misunderstanding.

5 / 5 Share

March 19, 2026

Very good customer service and developing team - our store has a very specific interface requirement, raised it, and the team has followed up and trying to fix it, and changed the UI to make it feasible. Thanks a lot! Will keep using it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

I was on a very complicated backend of Magento and Shipturtle made it possible for me to move my marketplace to Shopify. The team is extremely prompt and helpful with all of the queries and they help support you with walk throughs and through deconstruction of issues and ways to resolve them. If you are wondering if they are good people to do business with, do not wonder anymore, take my word for it. Our marketplace runs seamlessly because of the smooth functionality built by shipturtle.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Excelente herramienta para gestionar múltiples vendedores en Shopify. Llevamos varias semanas probándola y nos ha facilitado muchísimo el manejo de catálogos (productos y precios), la autogestión por parte de los vendors y la visibilidad operativa en un solo panel. La curva de aprendizaje fue corta y el soporte ha sido oportuno. Como mejora, el UI aún podría ser más amigable e intuitivo, aunque vemos avances constantes en cada actualización. En conjunto, la recomendamos para marketplaces que necesitan escalar la gestión de vendedores y productos dentro de Shopify.

Using app

About 2 months

Total reviews

5

Average rating

5.0

All reviews

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