Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.5
feedback
199
chart
#5,218
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
63%
-
More than a year
27%
Reviews Summary
Shipway is a highly praised app by ecommerce merchants for its order tracking and notification features. The positive aspects highlighted in the reviews include the ease of installation and configuration, intuitive interface for customers to track orders, excellent customer support from team members like Sandeep, Jyoti, and Gauri, and the ability to send SMS and WhatsApp notifications to customers. Users appreciate the branded tracking page options, the reduction in customer inquiries about order status, and the value provided for the price. However, there are some negative aspects mentioned, such as issues with credit display, slow response times in customer support, bugs affecting order detection, lack of responsiveness in UI, and challenges with refund processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
July 18, 2024
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
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