Shipway Order Tracking for Shopify
Developer
View on App Store

Rating

4.4

feedback

65

Reviews

chart

#5,546

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    66%
  • More than a year
    14%

Reviews Summary

Shipway is a highly praised app by ecommerce merchants, with many positive reviews highlighting its ease of use, excellent customer service, and helpful features such as order tracking and notifications. Users appreciate the quick and efficient support provided by the team, especially mentioning specific team members who have been particularly helpful. The app is commended for its ability to streamline the shipping process and improve customer experience. However, there are a few negative reviews mentioning issues with billing, lack of integration with certain platforms, and unresponsiveness from the support team in some cases. Overall, Shipway seems to be a valuable tool for online stores looking to enhance their shipping and tracking capabilities.

Highlights

Ease of use and intuitive interface
Excellent customer service
Order tracking and notifications
Billing and refund issues
Lack of integration with certain platforms

Rating Breakdown

  • 5
    82% (53 ratings)
  • 4
    8% (5 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (65)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2025

Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 27, 2024

ok...

Using app

3 months

Total reviews

7

Average rating

3.9

5 / 5 Share

July 18, 2024

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

Store

SAFEERA

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2024

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Using app

About 2 months

Total reviews

5

Average rating

4.2

All reviews

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