Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.5
feedback
199
chart
#4,903
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
63%
-
More than a year
27%
Reviews Summary
Shipway is a highly rated app with a mix of positive and negative reviews. Users appreciate the ease of use, quick response from the support team, and the ability to track orders efficiently. The app is praised for its customer service, especially individuals like Sandeep, Jyoti, and Gauri Shanker who have provided exceptional support. However, there are some concerns raised about issues with billing, lack of responsiveness in customer support, bugs in the system affecting order tracking accuracy, and slow response times. Some users also mentioned difficulties with integrating certain features like WhatsApp notifications and problems with refund processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
July 18, 2024
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
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