Shipway Order Tracking
Deliver top-notch post purchase experience with Shipway
Rating
3.7
feedback
64
chart
#4,958
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
64%
-
More than a year
16%
Reviews Summary
The reviews for the Shipway app are quite mixed. While many users praise the app for its ease of use, helpful customer service, and efficient order tracking features, there are also negative reviews highlighting poor customer support, issues with billing and refunds, and lack of responsiveness from the team. Positive themes include fast and efficient support, easy installation and configuration, useful tracking features, and proactive customer communication. On the other hand, negative themes include poor service experience, billing problems, lack of response to customer issues, and issues with app functionality like message display and integration with other platforms.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP
Dec. 25, 2025
I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
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