Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.3
feedback
66
chart
#5,551
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
23%
-
Less than a year
189%
-
More than a year
82%
Reviews Summary
Shipway is a highly rated app with a mix of positive and negative reviews. Users appreciate the ease of use, efficiency in order tracking, and the helpful customer support provided by team members like Jyothi, Sandeep, and Gauri. The app is praised for its ability to integrate with various couriers, provide branded tracking pages, and offer SMS and email notifications to customers. However, some users have reported issues with billing, lack of responsiveness from support staff, bugs in the system affecting order tracking accuracy, and difficulties in getting refunds for unused credits. Despite these challenges, Shipway remains a popular choice for e-commerce merchants looking to streamline their shipping and logistics processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
July 18, 2024
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
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