Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.5
feedback
202
chart
#3,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
5%
-
Less than a year
55%
-
More than a year
38%
Reviews Summary
The reviews for the Shipway Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include exceptional support from the team, ease of installation and configuration, helpful staff members like Jyoti and Gauri Shanker, and the ability to track orders automatically. Users also appreciate the free plan for tracking orders up to a certain limit and the integration with various courier services. On the other hand, negative reviews mention issues with customer support, bugs in the app, slow response times, problems with credit and refund policies, and difficulties in syncing orders from Shopify. Some users also expressed dissatisfaction with the app's accuracy in tracking shipments and the outdated interface. Overall, the app seems to be beneficial for order tracking and notifications, but improvements are needed in customer service and technical aspects.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
April 7, 2024
Dont use this app , wrongly showing that I dont have any credit , But I had credit ,
Dec. 22, 2023
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.
Nov. 7, 2023
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
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