Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.3
feedback
64
chart
#11,423
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
17%
-
Less than a year
66%
-
More than a year
14%
Reviews Summary
Shipway is a highly praised app among ecommerce merchants, with many users highlighting the excellent customer support provided by the team. Users appreciate the ease of installation and configuration, as well as the intuitive interface that allows customers to track their orders effortlessly. The app is commended for its ability to send notifications via SMS and WhatsApp, reducing customer inquiries and providing a seamless tracking experience. However, there are some negative reviews regarding issues with auto-renewal of subscriptions and lack of responsiveness in customer support for refund requests. Despite these drawbacks, Shipway is widely recommended for its tracking capabilities and customer service.
Highlights
Review RSS Feed
All reviews
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
July 18, 2024
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
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