Shipway Order Tracking
Best order tracking app for eCommerce stores
Rating
4.3
feedback
197
chart
#5,109
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
57%
-
More than a year
36%
Reviews Summary
The reviews for the Shipway app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of installation and configuration, intuitive interface for order tracking, helpful customer support from team members like Sandeep, Jyoti, and Gauri, and the ability to send notifications to customers via SMS and WhatsApp. Users appreciate features like branded tracking pages, support for multiple couriers, and the reduction in customer inquiries about order status. However, negative reviews mention issues with billing, poor customer support, bugs in the app, slow response times, and inaccuracies in tracking information. Some users also faced challenges with integration and refund processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 18, 2024
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
April 23, 2024
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
April 7, 2024
Dont use this app , wrongly showing that I dont have any credit , But I had credit ,
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