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Shipway Order Tracking for Shopify

Shipway Order Tracking

Deliver top-notch post purchase experience with Shipway

Customer order tracking Product reviews Barcode scanning Order tracking apps Product review apps
Developer
View on App Store

Rating

3.7

feedback

64

Reviews

chart

#5,851

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    66%
  • More than a year
    16%

Reviews Summary

The reviews for the Shipway app are quite mixed. While some users praise the platform for its ease of use, excellent customer support, and helpful features like order tracking and notifications, others have had negative experiences with the service. Common positive themes include fast and efficient support from team members like Sandeep and Jyoti, easy installation and configuration, and the ability to track orders seamlessly. On the other hand, negative themes include issues with billing, lack of response from the support team, and problems with refunds and customer service.

Highlights

Positive themes include fast and efficient support, easy installation and configuration, and seamless order tracking.
Negative themes include issues with billing, lack of response from the support team, and problems with refunds and customer service.
Users appreciate the helpful features like order tracking and notifications.
Some users have faced challenges with billing and refunds.
The support team, particularly members like Sandeep and Jyoti, is highlighted for their excellent service.

Rating Breakdown

  • 5
    80% (51 ratings)
  • 4
    6% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    11% (7 ratings)

Reviews with Text

  • 100% (64)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 10, 2026

WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP

Store

98degreenorth

Using app

5 months

Total reviews

9

Average rating

4.6

1 / 5 Share

Dec. 25, 2025

I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.

Store

Sahu Gajak Bhandar

Using app

Over 3 years

Total reviews

11

Average rating

3.9

5 / 5 Share

March 1, 2025

Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.

Store

Homey Complex

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!

Store

Azotiique by Varun Raheja

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 27, 2024

ok...

Store

THREADCURRY

Using app

3 months

Total reviews

7

Average rating

3.9

All reviews

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