Shipway Order Tracking
Deliver top-notch post purchase experience with Shipway
Rating
3.8
feedback
65
chart
#6,854
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
15%
-
Less than a year
66%
-
More than a year
15%
Reviews Summary
The reviews for the Shipway app are mixed, with both positive and negative feedback from users. Positive aspects include fast and efficient customer support, ease of installation and configuration, helpful features for tracking orders, and good communication with the support team. On the other hand, negative aspects mentioned by users include issues with billing, lack of response from the team, and difficulties in getting refunds. Some users also mentioned concerns about high pricing for certain features and lack of customization options. Overall, the app seems to be useful for order tracking and notifications, but there are areas where improvements could be made to enhance the user experience.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP
Dec. 25, 2025
I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.
March 1, 2025
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Jan. 22, 2025
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more