All reviews

Rating Breakdown

  • 5
    87% (171 ratings)
  • 4
    5% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (12 ratings)
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5 / 5 Share

Sept. 19, 2019

Simple to use. Automatically send tracking emails to customers. I've reduced my time spent on replying to customers queries about packages whereabouts. Makes great looking tracking pages. Support were helpful.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Its an extremely useful and easy to use app. The features are just amazing. Not only are we able to have a dashboard of order wise delivery status, we are also able to request customer reviews, get proactive customer emails in case of delivery delays and failure, making our operations super smooth! Much Recommended!

Using app

Over 2 years

Total reviews

8

Average rating

4.1

5 / 5 Share

Sept. 16, 2019

It's a fantastic app for all our delivery-related requirements. From updates to reconciliation, we have found Shipway very useful. Kudos!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

We recently started using this app and it helps a lot! Until now if the Courier failed to deliver a package without noticing the customer, he/she would just wait for long, and only come to me indicating the problem by the time the Courier already sent back the package to the supplier. From now on my customers know exactly on the day of failed delivery that they need to go to the Courier office to look after their package.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

Shipway makes it easy for us to keep track of all our shipments in one place and send us notifications if there are any shipping issues or delays. Thanks Shipway and keep up the great work

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

Great app that allows to track all shipping orders from our store. Really love that they give a tracking page with our shop URL.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

I like this app a lot. After days of looking the right tracking page for my store finally I got what I am looking for. Nice design. I also liked easy tracking with the app

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Very useful app and one of the best I would say. This app was easy to installed and allowed my customers to easily track their order. It makes my website looks very professional.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2019

Simple and useful app. I was using another app earlier who was not responsive. You can customize templates. You can have your own sender id I liked that you can customize any sms template The interface is also clean and easy to use. Overall nice experience.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2019

Must hve app, Shipway. Very sueful in building a relationship with customers through SMS Updates. Helped to reduce RTO, amazed with the deliver problem shipment alerts. Happy to get customer review about products and services. 100% worth the price

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2019

Being an e-commerce set up, we are enjoying the excellent service of Shipway for our previleged buyers.

Store

Nirogam

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thanks for your valuable feedback. In case of any query, reach us on [email protected]

5 / 5 Share

June 26, 2019

I appreciated their good service. Customer support is efficient with good approaching attempt. Was having issue to show tracking widget on our store and it is resolved by the help of support.

Using app

About 3 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi, Thanks for your valuable feedback. In case of any query, reach us on [email protected]

5 / 5 Share

June 25, 2019

I appreciated good services they have... so they have Professional at work and I will enjoy with this bractice

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thanks for your valuable feedback. In case of any query, reach us on [email protected]

5 / 5 Share

June 21, 2019

We have multiple E commerce websites and are very satisfied with Shipway app and their support. Customers can track their orders online plus they get a message and email on every shipping status change. We also get feedback from our customers after every NDR and delivery. Decrease in RTO after using this app. Brilliant App.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks for your valuable feedback. In case of any query, reach us on [email protected]

5 / 5 Share

June 19, 2019

nice experience.. we are working with you thanks for supporting our website nice experience.. we are working with you thanks for supporting our website

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

We at Stillersafe.com use the Shipway App for shipment tracking. We have used it for a month now and have no problems. The support is fantastic, as the team has replied to every one of my queries. The tool itself is brilliant. It's so seamless, you don't know that it's running in the background. Super usefl and a great value addition to any shopify store.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2019

A very nice app with wonderful customer support. Helps in providing timely updates to customer.......

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

Great app. I have had issues with other apps when my customer was trying to Track Order. I installed this and asked the technical team to help me set up my courrier service correctly and they did really well. I would appreciate the help and recommend others.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

I use this app to help customers track there shipments. Overall a great addition to my store. Love It

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

great concept and i believe a little outdated but functional. they have a quick live chat support which is impressive. the drawback for me right now is that i'm setting up a brand new store and their plans are prepaid bulk orders for tracking and email and all kinds of stuff. it's great but i don't want to prepay for something i may not even need yet or at all.

Using app

5 days

Total reviews

1

Average rating

5.0